COMPLAINT? PRAISE? WRITTEN CORRESPONDENCE IS BEST!
PUT IN AN EMAIL! COVER ALL BASES SO ALL ARE AWARE & SOMEONE IS HELD ACCOUNTABLE.
People like to pass the buck, especially if there's an unhappy camper involved. By including multiple department contacts, there's no hiding an issue. Copy/paste at will. This contact information is readily available on the RI DEM public website as well.
burlingamecampground@gmail.com, dem.riparks@dem.ri.gov, frank.floor@dem.ri.gov, jennifer.ogren@dem.ri.gov, william.mitchell@dem.ri.gov, carmino.paliotta@dem.ri.gov, kyle.cahoon@dem.ri.gov, mark.snow@dem.ri.gov
WHO'S WHO when contacting someone regarding Burlingame...
- RI State Park and Recreation Division (Main Contact) dem.riparks@dem.ri.gov
- Burlngame Campground Office, General Management BA Services, burlingamecampground@gmail.com - On-site Burlingame Campground
- Frank Floor, Administrator of Bureau of Natural Resources & Park and Recreation, frank.floor@dem.ri.gov - Headquarters
- Jennifer Ogren, Asst. Adm. Bureau of Natural Resources & Park and Recreation, jennifer.ogren@dem.ri.gov -Headquarter
- William Mitchell, Superintendent of State Parks, william.mitchell@dem.ri.gov -Headquarters
- Carmino Paliotta, Chief Distribution Officer, carmino.paliotta@dem.ri.gov -Headquarters
- Lisa Pratt, Programming Services Officer, Lisa.pratt@dem.ri.gov -Headquarters
- Jessica Nalbandian, Chief Implementation Aide, jessica.nalbandian@dem.ri.gov -Headquarters
- Erin Rogers, Chief Implementation Aide, erin.rogers@dem.ri.gov -Headquarters
- Kyle Cahoon, Regional Manager Region 5, kyle.cahoon@dem.ri.gov -On-site Burlingame Campground Garage
- Mark Snow, Regional Assistant Manager Region 5, mark.snow@dem.ri.gov -On-site Burlingame Campground Garage
- Keith Kohlman, Park Manager, Burlingame State Park, keith.kohlman@dem.ri.gov
- Matthew Olsen, Park Manager, Burlingame State Park, Matthew.olsen@dem.ri.gov
- Ryan Masterson, Information Aide, Burlingame State Park, Ryan.Masterson@dem.ri.gov
- Adam Cavanaugh, Natural Resources Operations Technician I, Burlingame State Park, Adam.Cavanaugh@dem.ri.gov
ANONYMOUS FEEDBACK TO RI DEM
#MAKEADIFFERENCE
DID YOU KNOW? You can send anonymous suggestions, recommendations and feedback (But what's preventing anyone from inputting complaints and concerns as well?) on experiences, changes or issues at Burlingame and/or other state owned parks/beaches/campgrounds. It's possible through the RI State Parks Initiative web page! Whether you want to see a discount code released for Reserve America, free showers, dish washing stations at the restrooms, property wide wifi, cleaner bathrooms, scheduled activities, better campsite maintenance etc. ...it won't happen unless someone is informed (Besides each other). Be sure to mention campground/park/beach by name.
Contacts for the rhode island division of reserve america
Got Questions?
PHONE
Reservations: 877-742-2675
Customer Service: 877-422-6757
MESSAGING
Long:401-236-4090
Short: 44744
rhodeislandstateparks@reserveamerica.com
Reserve America doesn't advertise their NO-HASSLE 24 HR. WAIVED FEE POLICY, but be assured that B4B knows that you can 100% have the change/cancellation fee waived by calling customer service within 24 hours of making your reservation. If any RA rep isn't familiar with the policy, ask for a supervisor.
B4B's PRIVATE FB GROUP...
Our 3K+ members will answer questions, give opinions & recommend a great campsite! Our CAMPER CREATED community allows you gain access to decades of combined knowledge and experience. Answer membership questions and agree to rules to have your account screened for entry. #campershelpingcampers